What a business plan is for
A business plan is a written answer to four questions:
- What are you selling, and what problem does it solve?
- Who will buy it, and how many of them are there?
- How will you reach them and deliver it?
- Do the numbers work, and how much money do you need?
It has two jobs: helping you think clearly before spending money, and persuading others (banks, investors, partners) to back you. Write it for whichever reader matters most, and keep it honest.
Start with a one-page plan
Before writing a long document, fill in a one-page version. If you cannot, the long version will not be convincing either.
| Section | One or two lines on |
|---|---|
| Problem | What customers struggle with |
| Solution | What you offer |
| Customers | Who exactly they are |
| Competitors | What customers use today |
| Your advantage | Why they would choose you |
| Channels | How customers will find and buy from you |
| Revenue | What you charge and how |
| Costs | Main start-up and monthly costs |
| Key numbers | Sales you need to break even |
| Funding | How much you need and what for |
Frameworks such as the Lean Canvas and Business Model Canvas follow the same idea.
The sections of a full business plan
1. Executive summary
A one-page overview: the business, the market, why it will succeed, the financial headline and what you are asking for. Write it last, even though it goes first.
2. Business description
What the business does, its legal structure, location, the founders, and the stage it is at (idea, launched, trading).
3. Market research
Show that demand is real:
- Target customers: age, location, needs, buying habits, or for business customers, sector and size.
- Market size: how many potential customers, and how much they spend. Use dated, credible sources, such as government statistics or industry bodies.
- Evidence: surveys, pre-orders, a waiting list, trial sales or letters of intent. Real customer evidence is the most persuasive thing in any plan.
4. Competition
List direct competitors and alternatives (including "doing nothing"). Compare price, quality, convenience and service. Be honest about their strengths, then explain your advantage.
5. Products and pricing
What you sell, how it is made or delivered, and your prices. Explain how prices compare with competitors and cover your costs.
6. Marketing and sales
How you will reach customers: online, word of mouth, partnerships, local advertising, sales calls. Give rough costs and expected results. Our guide to small-business marketing covers options.
7. Operations and team
Suppliers, premises, equipment, technology, staff and key people. Show who does what, and what skills you still need.
8. Financial plan
The section lenders read most closely:
- Start-up costs: equipment, stock, deposits, licences, website, initial marketing.
- Sales forecast: based on clear assumptions, for example, "40 customers a month in year one, average spend 25".
- Profit and loss forecast: sales minus costs, monthly for year one, then yearly.
- Cash-flow forecast: when money actually comes in and goes out. Profitable businesses still fail by running out of cash.
- Break-even point: the sales needed to cover costs.
9. Funding request
How much you need, what it is for, and how you will repay it or what investors receive. See our guides to small-business loans and raising startup funding.
Working out break-even
Break-even units = fixed costs ÷ (price − variable cost per unit)
Example: a small bakery has fixed monthly costs of 3,000 (rent, insurance, salaries). Each cake sells for 20 and costs 8 in ingredients and packaging, so each one contributes 12 towards fixed costs.
3,000 ÷ 12 = 250 cakes a month to break even, or about 9 a day over a 28-day month. Every cake beyond that is profit.
Then test it: what if prices must be lower, or costs rise 10 percent? Showing these scenarios makes a plan more credible, not less.
Mistakes that weaken business plans
- "Everyone is our customer." A specific target customer is more believable and easier to reach.
- "We have no competition." There is always an alternative. Saying otherwise suggests you have not looked.
- Over-optimistic sales, especially fast growth from day one with no evidence.
- Forgetting costs such as taxes, card fees, insurance, delivery, returns and your own salary.
- No cash-flow forecast.
- Too much jargon and too little evidence.
Keep it alive
A business plan is not a one-off document. Review it every quarter: compare actual sales and costs with your forecast, and update your assumptions. The gaps tell you where to focus.
Key takeaways
- Answer what, who, how and whether the numbers work.
- Start with a one-page plan, then expand for lenders or investors.
- Real customer evidence and realistic financials matter most.
- Calculate break-even and test what happens when things go worse than planned.
This article is general information, not legal, tax or financial advice. Rules for registering and running a business vary by country.